一 | By Liu Xinyu and Wo Xinyao (ECNS) – The "China-Canada Youth Cultural Heritage Conservation International Volunteer Service" program and the China-Canada (Chongqing) Youth Cultural Heritage Art Exchange Camp were held in Chongqing from August 5 to 13. The event aimed to place Chinese and foreign youth at the forefront of cultural heritage conservation, giving them a direct understanding of China's approaches and models in heritage protection. During the event, a group of Chinese-Canadian youth visited the Chongqing Sichuan Opera Theatre, the Dazu Rock Carvings and other cultural sites. Through Sichuan opera experiences, heritage explorations and urban sketching, they gained a deeper understanding of cultural preservation. After the event, the young participants' heritage-themed artworks and "heritage guardian diaries" will be exhibited in Ottawa, Canada, introducing Chongqing's cultural heritage and China's conservation philosophy to local communities. Yiyi Kong, a Chinese-Canadian teenager, told China News Service (CNS): "From the boardwalk at Eling Park, we saw the cityscape of Chongqing -- the towering buildings rising and falling across the hills. It gave me a real sense of the city's unique charm. Once we entered the park, the trees were lush and thick, and we felt like we were stepping into a beautiful garden right in the middle of Chongqing. I think Chongqing is a truly magical city, full of so many different elements." Eva Wang, another Chinese-Canadian participant, told CNS: "I tried on Sichuan opera makeup at the theatre, and later I did sketching at Mountain City Alley in Chongqing. People were passing by all around me, but during that half-hour of sketching, the world seemed to go quiet. I want to capture these details in my drawings and bring them back to Canada, so my friends can see that Chongqing is more than just what you see in short videos. With my eyes and my brush, I want to show the real China to the world." Linya Feng, a Chinese-Canadian teenager, told CNS: "I plan to make the Dazu Rock Carvings a long-term subject of study and to spread the outstanding traditional culture of China to the world." The event was supported by the Chongqing Luhai International Communication Foundation, the Dazu Rock Carving Research Institute, the Sichuan Fine Arts Institute and other organizations. 
。 8月26日消息，据人民日报报道，最近，旅客冯女士的遭遇引起不少网友关注。 她在线上平台花6000多元订机票，误将出发日期选错，订票1小时左右申请退票，商家几乎扣除全部机票费，只退了600元保险费。
据黑猫投诉平台7月发布的报告显示，仅今年上半年，平台就收到关于机场航空公司的投诉近2.7万件，其中“退改费用高”投诉超1.3万件，占比接近一半。
二 | 报告还提到，消费者普遍反映提前7天以上甚至十几天申请退票，仍被平台扣除超过40%甚至90%的票款作为手续费。
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四 | 近日，东航率先调整国内客票退改规则，明确自8月6日（含）起销售的国内客票，所有舱位均可在航班离站前14天以上免费自愿退票、变更，打破了折扣票不可免费退改的传统限制。 针对一线客服、票务代理、线上平台工作人员开展常态化专项培训，规范退改规则解读、纠纷处置流程等工作。
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